Terms & Conditions.

Last updated: May 2026

Welcome to Mulanga Naturals. By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following Terms & Conditions.

1. About Us

Mulanga Naturals is a wellness and skincare brand based in South Africa, offering skincare products, wellness content, curated experiences, and related services.

2. Use of Website

By using this website, you agree to:

  • Use the website lawfully and respectfully

  • Not misuse, interfere with, or attempt to disrupt the website or its services

  • Not reproduce, duplicate, or commercially exploit any content without written permission

Mulanga Naturals does not operate a direct checkout on this website for physical products. Product purchases are completed via third-party platforms, including Amazon. The website may direct users to external links such as a “Shop on Amazon” button for fulfillment and checkout.

We reserve the right to refuse service, terminate access, or update purchasing pathways where necessary.

3. Product Information

We aim to provide accurate product descriptions, ingredient information, pricing, and availability. However, we do not guarantee that all information is always complete, current, or error-free.

Product colors and packaging displayed online may vary slightly depending on screen settings and updates.

4. Wellness & Skincare Disclaimer

Our products and wellness content are intended for cosmetic, educational, and general wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Always consult a qualified healthcare professional regarding any medical concerns.

5. Allergies & Patch Testing

Our formulations may contain natural oils, botanical extracts, and active ingredients.

Customers are encouraged to:

  • Carefully review ingredient lists

  • Perform a patch test before full use

  • Discontinue use if irritation occurs

Mulanga Naturals is not responsible for allergic reactions, sensitivities, or misuse of products.

6. Orders & Payment

Mulanga Naturals does not process direct checkout payments for physical products through this website. All product purchases are completed via third-party platforms, including Amazon or other authorized retail partners.

For wellness activities, services, or experiences (where applicable), payments may be processed directly or through approved booking platforms.

We reserve the right to:

  • Refuse or cancel bookings or transactions

  • Correct pricing or listing errors

  • Limit availability or quantities

  • Update or discontinue offerings without notice

All payments processed via third-party platforms are subject to their own terms and conditions.

7. Shipping & Delivery

Physical products purchased through Amazon or other third-party platforms are fulfilled directly by those providers, and are subject to their respective shipping, delivery timelines, and policies.

Mulanga Naturals does not control or guarantee delivery timelines, customs clearance, or logistics handled by third-party fulfillment partners.

For wellness activities or experiences booked directly, any applicable scheduling or access details will be communicated at the time of booking.

8. Returns & Refunds

Please refer to our Return & Refund Policy for full details regarding returns, exchanges, and refunds.

9. Intellectual Property

All website content, branding, logos, product names, photography, text, graphics, and creative materials are the property of Mulanga Naturals unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written consent.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the content, privacy practices, or policies of those third parties.

11. Limitation of Liability

To the fullest extent permitted by law, Mulanga Naturals shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

12. Governing Law

These Terms & Conditions are governed by the laws of South Africa.

13. Contact

For questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.