Terms & Conditions.
Last updated: May 2026
Welcome to Mulanga Naturals. By accessing or using our website, purchasing our products, or engaging with our services, you agree to the following Terms & Conditions.
1. About Us
Mulanga Naturals is a wellness and skincare brand based in South Africa, offering skincare products, wellness content, curated experiences, and related services.
2. Use of Website
By using this website, you agree to:
Use the website lawfully and respectfully
Not misuse, interfere with, or attempt to disrupt the website or its services
Not reproduce, duplicate, or commercially exploit any content without written permission
Mulanga Naturals does not operate a direct checkout on this website for physical products. Product purchases are completed via third-party platforms, including Amazon. The website may direct users to external links such as a “Shop on Amazon” button for fulfillment and checkout.
We reserve the right to refuse service, terminate access, or update purchasing pathways where necessary.
3. Product Information
We aim to provide accurate product descriptions, ingredient information, pricing, and availability. However, we do not guarantee that all information is always complete, current, or error-free.
Product colors and packaging displayed online may vary slightly depending on screen settings and updates.
4. Wellness & Skincare Disclaimer
Our products and wellness content are intended for cosmetic, educational, and general wellness purposes only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Always consult a qualified healthcare professional regarding any medical concerns.
5. Allergies & Patch Testing
Our formulations may contain natural oils, botanical extracts, and active ingredients.
Customers are encouraged to:
Carefully review ingredient lists
Perform a patch test before full use
Discontinue use if irritation occurs
Mulanga Naturals is not responsible for allergic reactions, sensitivities, or misuse of products.
6. Orders & Payment
Mulanga Naturals does not process direct checkout payments for physical products through this website. All product purchases are completed via third-party platforms, including Amazon or other authorized retail partners.
For wellness activities, services, or experiences (where applicable), payments may be processed directly or through approved booking platforms.
We reserve the right to:
Refuse or cancel bookings or transactions
Correct pricing or listing errors
Limit availability or quantities
Update or discontinue offerings without notice
All payments processed via third-party platforms are subject to their own terms and conditions.
7. Shipping & Delivery
Physical products purchased through Amazon or other third-party platforms are fulfilled directly by those providers, and are subject to their respective shipping, delivery timelines, and policies.
Mulanga Naturals does not control or guarantee delivery timelines, customs clearance, or logistics handled by third-party fulfillment partners.
For wellness activities or experiences booked directly, any applicable scheduling or access details will be communicated at the time of booking.
8. Returns & Refunds
Please refer to our Return & Refund Policy for full details regarding returns, exchanges, and refunds.
9. Intellectual Property
All website content, branding, logos, product names, photography, text, graphics, and creative materials are the property of Mulanga Naturals unless otherwise stated.
No content may be copied, reproduced, or distributed without prior written consent.
10. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the content, privacy practices, or policies of those third parties.
11. Limitation of Liability
To the fullest extent permitted by law, Mulanga Naturals shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
12. Governing Law
These Terms & Conditions are governed by the laws of South Africa.
13. Contact
For questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.